Apple has confirmed a $50 million payout resulting from its faulty MacBook butterfly keyboard issue.
Individuals with valid claims will be eligible to receive compensation checks reaching up to $395, based on the severity of repairs needed. According to Michael Burkhardt from 9to5Mac, he has already received two compensation checks related to this matter.
Did you purchase a MacBook between 2015 and 2019? You might be entitled to a settlement payment of up to $395.
When the butterfly keyboard was launched in 2015, numerous users quickly reported issues including keys getting stuck or becoming entirely non-responsive. Additionally, there were frequent complaints about dust and small particles infiltrating the keys, making them difficult to clean and rendering them unusable. In response to these persistent issues, Apple transitioned away from the butterfly design in 2019 in favor of a more conventional “scissor-switch” mechanism.
To address customer grievances, Apple initiated a repair program; however, this initiative merely replaced defective butterfly keyboards with new ones of the same type without resolving underlying problems.
A class action lawsuit was initiated in 2018 alleging that Apple failed to disclose known defects about their keyboard design. Although Apple agreed to settle this lawsuit in 2022, they simultaneously denied any wrongdoing associated with these claims.
The eligibility criteria outlined on the settlement website indicate that consumers who had two or more top case replacements within four years of acquiring an affected MacBook can expect compensation ranging between $300 and $395. Those who received only one replacement could claim as much as $125; if they required just keycap replacements, they might receive up to $50 instead. Compensation is available exclusively for customers residing in California, Florida, Illinois, Michigan, New Jersey, New York, and Washington who experienced necessary repairs.
